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About ReCon Biometrics
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ReCon Biometrics KISS
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Facial Recognition
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General Information
What is ReCon Biometrics KISS?
Where can I find one?
What are the advantages of implementing a ReCon Biometric System?
Technical Questions
How do I choose an installation location for a Facial Identification Terminal?
We cannot open the management web interface, what should we do?
Should separate Power Supply Adaptors be used for each Facial Identification Terminal?
How can I unlock the access point in the event of a power failure?
What is the optimal the working temperature for the Facial Identification Terminal?
Can changes in appearance, such as rapid weight loss/gain or variance in hairstyle, affect the accuracy of the unit’s facial identification capabilities?
How can I ensure that accurate facial templates are stored during registration?
In case the environment for facial image enrolling and identification is different, will this affect the performance?
Why does the screen appear blank after a short period of time?
Why won’t the Facial Identification Terminal recover from sleep mode, even though I am standing in front of it?
After enrolling facial image templates, why does it require to select “Back” a several time to get reaction?
Why are there no attendance records for Saturday and Sunday in the Web Management Software interface?
What should I do if the SD Card reaches maximum capacity?
The Facial Identification Terminal is not working properly. What should I do?
Repair and Support
Who is eligible to request repair service?
How long does the repair process take?
